FAQ's
What material do you use?
We use high-quality 6mm (¼") acrylic for all our address signs. It’s durable, weather-resistant, lightweight. Our signs are built to last through every Canadian season—without fading, cracking, or rusting.
What is the turnaround time?
Our typical turnaround time is 2–7 business days, depending on availability and seasonal demand. Installations within the GTA are often completed the same week after design confirmation.
Do you offer a warranty?
Absolutely.
- 10-Year Warranty on all signs (covers defects in materials or manufacturing)
- 3-Year Warranty on backlighting components (including wiring and transformer)
If there’s ever an issue due to a manufacturing fault, we’ll provide a replacement at no cost.
Do you come to take measurements?
No need for in-person visits. We use modern tools to create digital mock-ups of your house sign directly on a photo of your home. Just send us your address, city, and a clear image of your house—and we’ll send back visual design options so you can choose exactly what you like.
How is the sign manufactured?
Each sign is precision laser-cut using modern equipment for a clean, professional finish. The letters are then drilled and stud-mounted to ensure strength, alignment, and a secure hold on your wall.
How is the sign installed?
Our installation process includes:
- Centering and leveling your layout using a stencil
- Drilling precise holes that align with pre-installed studs on the back of the sign
- Routing wires through the garage (for brick) or along the wall and into the garage (for siding or stucco)
The sign is offset from the wall, creating a crisp floating effect and allowing the backlighting to shine evenly.
Where can backlit signs be installed?
Signs can be installed almost anywhere on your home’s exterior. However, backlit signs must be installed near a power source, which is why the area above the garage is ideal. If another location is chosen, exposed wiring may be required to reach power.
What LED colours do you offer?
We offer two lighting colour options:
- 3500K – Warm White
- 7000K – Cool White (Daylight Tone)